Privacy policy

Privacy Policy for Stay-N-Charge

Last Updated: 4/12/26

At Stay-N-Charge ("we," "our," or "us"), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Insert Domain, e.g., stayncharge.io], and use our EV charging installation services.

1. Information We Collect

We collect information that you provide directly to us when you inquire about our services, request a quote, or communicate with our team.

Personal and Business Contact Information: Name, job title, company name, email address, phone number, and business address.
Property and Infrastructure Data: Information regarding your commercial property, multi-unit dwelling, or fleet requirements, including parking capacity and electrical specifications provided during assessments.
Technical Data: IP address, browser type, operating system, and information about how you interact with our website (collected via cookies and similar technologies).

2. How We Use Your Information

We use the information we collect to:

Provide Services: Process your requests for EV charging assessments, installations, and maintenance.
Communication: Respond to your inquiries, provide project updates, and send administrative information.
Marketing: Send you information about new services, industry insights, and special offers (you may opt out at any time).
Optimization: Improve our website performance and tailor our content to better serve commercial property owners and fleet managers.
Compliance: Fulfill legal obligations and protect against fraudulent or illegal activity.

3. Sharing Your Information

We do not sell your personal or business data to third parties. We may share your information with:

Service Providers: Trusted contractors, electrical engineers, and software partners who assist us in delivering our installation and management services.
Incentive Programs: Government agencies or utility companies, but only as required to help you secure tax credits, grants, or rebates.
Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request that we delete your personal data, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing communications via the "unsubscribe" link in our emails.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

7. Third-Party Links

Our website may contain links to other sites (such as utility providers or government incentive pages). We are not responsible for the privacy practices of those external sites.